Archive for the ‘Sales Management’ Category

quality management principlesFinally we can not ignore the fact that quality management is developed under certain principles that offer different benefits from their use of those actions that are considered at a management level.

The first principle is the customer focus, which means that quality management must know perfectly, all current and future needs customers have, the second principle is that leadership is the unity of purpose establishing the leaders of a company. Read the rest of this entry »